Sponsor & Exhibit
Many call center events give you access to your target market. CCW not only provides access but we also help you identify the prospects most likely to purchase to maximize your time. Be part of the CCW series today!
Hear from over 200 of the most accomplished customer experience and contact center leaders in the world coming from SMEs to the Fortune 100 and everything in between. Do you have a story to tell?
CCW provides contact center, customer service media, analyst and associations with unparalleled access to what’s happening in the industry today. If you’re interested in becoming a media partner, contact us today.
Experience the brand that is CCW! Learn from your peers, benchmark best practices, source your choice vendor, and don’t forget to have some fun while you do it!
Introducing CCW Fall Game Changer
CEO & Co-Founder, Rent the Runway
Rent the Runway is a business that has transformed the retail industry by making designer dress and accessory rentals a convenient and accessible luxury experience for millions of women. Since Rent the Runway’s launch in November 2009, Jennifer has managed all areas of the business including technology, fashion, sales, marketing, operations, customer service and team management, while also serving as a company spokesperson. With over 5 million members, 400 employees and over 175 designer brands, Rent the Runway is pioneering an apparel business in the new sharing economy with the overall mission to democratize luxury for women everywhere.
Your Conference & Expo Schedule
Our full-day workshops will have you rolling up your sleeves for some interactive learning! Check out the full program and make your selections before they sell out.
MAIN CONFERENCE DAY 1
Expo Hall Grand Opening! Opening remarks start bright and early followed by inspirational keynote speeches and track sessions. We end the day with a cocktail reception.
MAIN CONFERENCE DAY 2
More keynotes, track sessions, peer-to-peer meet ups and lunch n learns! Plus, a ton of exciting prize drawing in the expo hall you can’t miss.
SITE TOUR DAY
Experience two contact center site tours in Austin! Check back with us in a few weeks to see which contact centers we will be visiting.
Why Call Center Week?
The magic of CCW is the combination of Conference Expo. The robust conference inspires next steps for your contact center operation and the expo moves you from inspiration to actualization. Be part of the largest contact center conference series that brings the customer care community together for a week full of learning, networking, and some fun!
CCW is where the contact center community comes together for all things customer service/customer experience. Be inspired by guest speakers, keynote sessions, new technologies and a variety of learning formats to imagine a new future. You’ll be inspired and refreshed to take on what’s next.
Workshops, keynote sessions, site tours, lunch n learns, meet-ups and the expo hall provide you with the tools and insight needed to super-charge your CX operation. You’ll leave Austin with contact center strategies and technologies you need and ready to implement on Monday. Now that’s a conference worth the value!
CCW FOMO is real. Not just about the conference sessions but connecting with the rest of your customer experience community. Each year, the call center week conference series welcomes customer care leaders to spend an entire week to network, learn, and have some fun.
Y’all Ready for the Musical Capital of the World?
Over 4 days, connect with your call center week peers, top contact center technology solution providers, and learn from over 50 of the industry’s brightest minds.
Let’s learn, network and have some fun in Austin this October.